Aware Content Ingestion Delayed

Incident Report for Aware

Resolved

This incident has been resolved.

Posted Aug 12, 2022 - 14:56 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 12, 2022 - 13:35 EDT

Update

We are continuing to work on a fix for this issue.

Posted Aug 12, 2022 - 13:16 EDT

Identified

The issue has been identified and we are working on getting the processing of content back to current time. The issue will create a delay in Event triggering for Monitoring. Once the delay is caught up, all operations will be back to normal.

Posted Aug 12, 2022 - 12:30 EDT

This incident affected: Monitoring, Search & Discover and Spotlight (Topic Reports).